PUPPY GUARANTEE/AGREEMENT Joyfulpuppies Inc.
We would like to thank you for your purchase. We offer your purchased puppy a guarantee against inherited congenital defects, such as hip dysplasia, heart murmur level 3 to 6, etc for a period of one year from the date of birth.
We will extend this guarantee to two years if you only use the TLC Petfood that we recommend.
We strongly advise the buyer to take the puppy to a certified veterinarian within 3 business days after the purchase of the puppy. In the event there is an inherited congenital health issue, the issue must be confirmed in writing by a certified veterinarian and deemed incurable. In this event the buyer has one of the following options; 1) Return the puppy for a full refund of the purchase price; 2) Exchange the puppy for a puppy of equal value determined by the seller. 3) Keep the puppy, and receive a partly refund depending on the severity of the issue.
In the event there is an inherited congenital health issue discovered after the 3 business days, the issue must still be confirmed in writing by a certified veterinarian and deemed incurable, the buyer will have one of the following options; 1) Exchange the puppy for a puppy of equal value determined by the seller. Should the buyer choose this option the buyer has up to 30 days to make their new selection; 2) Keep the puppy and receive a partly refund of the purchase price, depending on the severity of the issue.
All veterinarian bills will be assumed by the buyer. The seller also reserves the right to get a veterinarian diagnosis, at the seller’s expense, if the seller feels it may be necessary.
This guarantee is void in the case that a female dog has been bred before the end of this guarantee. All veterinarian records must be made available to the seller upon request, if a problem does occur. If proper care cannot be proven through the veterinarian records, this contract may be voided. We strongly advice to see a veterinarian within 3 business days and bring in a stool sample of your new puppy. This guarantee is void when this cannot be proven.
If you start any serious treatment in the first two weeks after purchasing your puppy without having contacted us this contract may be voided.
We DO NOT cover any veterinarian bill(s) whatsoever, nor do we cover communicable diseases such as parasites, fleas, intestinal viruses, etc. However we do everything in our power to make sure they go home healthy. There is no guarantee on any puppy for accidental death, injury, abuse, neglect, hypoglycemia, umbilical cord hernia, loose stool, dry skin, stress, or diet change. We cannot guarantee the exact bloodline of your puppy, they have not been DNA tested for origin of breed, and we take our vet and breeder's word for what the breed is........(initial). Just like babies, your puppy will require vaccinations to build immunity. Please contact your veterinarian for more information about vaccinations. The exact size and weight of a puppy is not guaranteed.
Please make sure that the pet you choose is a carefully thought out decision. We are sorry but we cannot accept the return of a puppy for the following reasons:
- Approval of spouse or room mate.
- Acceptance by other pets.
- Changed mind.
- Behavioral issues, i.e. barking, disciplining issues.
- Landlord acceptance, etc.
New puppy owners frequently panic if the puppy develops diarrhea. If you have any concerns or questions simply call us. Most of all do not panic, and remember that all of us involved want to ensure that the transition period from our home to your home is a smooth one, and that your experience as a puppy owner is a happy and enjoyable one.
We hope all our puppies have gone to happy homes where they will be loved and properly cared for!
By signing this document you have read and agreed to all terms and conditions and recognize that this is a legal binding contract and you are at least 18 years of age. THE GUARANTEE/AGREEMENT IS NOT TRANSFERABLE!
The information contained in this site is provided in good faith by us for general guidance on matters of interest only. There may be omissions or inaccuracies in information contained in this site. As a result, the information on this site is provided with the understanding that we are not herein engaged in rendering any professional advice and services. As such, it should not be used as a substitute for consultation with a professional veterinarian and competent advisors. Before making any decision or taking any action based on the information contained in this site, you should consult a professional who is competent in providing professional advice.